A brand-new study reveals how satisfied users are with WIDEX EVOKE™ compared with their own hearing aid. We briefly visited the preliminary results in the fall of 2018. Now the final results are in.
If you’ve been following our blogs or social media posts, you’ll know that we’ve been conducting a hearing aid satisfaction study in nine countries over the past six months.The study examines how satisfied users are with their own hearing aids compared with WIDEX EVOKE in a range of real-life listening situations over seven weeks.

Now the results are in: Users are more satisfied with WIDEX EVOKE

After seven weeks spent switching four times between WIDEX EVOKE and their own hearing aids, users were more satisfied with WIDEX EVOKE across different real-life situations (figure 1). Not only are users more satisfied with WIDEX EVOKE overall, and prefer EVOKE in noise, EVOKE is also the preferred choice in quiet. 

Users prefer WIDEX EVOKE for soft sounds

Being able to hear soft sounds comes in handy in many situations, like when you’re trying to understand a soft-spoken conversation partner. That’s partly thanks to the Variable Speed Compressor, which maintains audibility for soft sounds following loud sounds.

Meanwhile, the Soft Level Noise Reduction system removes constant low-level noises that you don’t want to hear, such as room ventilation and PC fans. 
These features are likely to contribute to enhanced audibility for soft speech – and overall higher satisfaction with the ability to hear soft sounds.

As for noisy situations, users prefer WIDEX EVOKE

Noisy situations are particularly challenging for hearing aid users. And even for those who wear a hearing aid, hearing loss sometimes leads people to avoid everyday noisy situations – which in turn can be both harmful to health and quality of life.  

In recent survey data from Hearing Tracker, 72% of respondents rate hearing in noisy settings as being most important and another 16% ranked it as the second most important category. In our study users evaluated six everyday noisy situations, like talking in noise or in large groups. 

94% were more satisfied with WIDEX EVOKE over non-Widex hearing devices in noise

Why do users prefer WIDEX EVOKE?

We believe it’s thanks to its unique combination of automation and personalization - The EVOKE Advantage.

Fluid Sound Technology is the automatic system that identifies every sound situation the listener is in and then adjusts to it using a number of features. EVOKE delivers the Natural Sound Advantage. 

The personalization ADVANTAGE

SoundSense Learn is a real-time personalization solution driven by machine learning, allowing wearers to optimize their hearing in the moment. Even the best automatic hearing aid can’t predict what the wearer wants to hear in all situations. It’s in these situations that SoundSense Learn is a convenient and helpful tool - the first of its kind, bringing the hearing aid wearer closer to perfect hearing.  

In our survey, 72% of those who had used SoundSense Learn said it had helped them improve a listening situation – and 80% would recommend the feature to others.

How do wearers use SoundSense Learn?

SoundSense Learn lets us collect anonymized data across WIDEX EVOKE users. Around one in five of those who have access to SoundSense Learn has actually used it. This isn’t surprising, since WIDEX EVOKE comes with many automatic features which are proven successful in real-life.

We’ve looked at an anonymized sample of around 13,000 unique users, who have created over 33,000 individual programs. Around half of the users have one saved program, while the other half have multiple saved programs for use across different situations.

Most of the programs are used more than once, and more than half the programs get used at least five times. But there are also users who use SoundSense Learn to adjust sound in the moment without saving the settings.
Every dot in figure 5 represents a unique user-created program. And the fact that there’s no apparent clustering suggests that these are adjustments that couldn’t be fixed by changing the fitting rationale. They are truly unique to that person, and that person’s settings are impossible to predict.

SoundSense Learn can’t be used to fit hearing aids

The Initial fitting and general fine-tuning are still specialized tasks to be completed by the Hearing Care Professional.  

Where does SoundSense Learn come in? SoundSense Learn helps the hearing aid wearer to overcome specific real-life hearing situations whereby the individual’s listening intention is different from the automatic hearing aid setting, and where they desire a different sound to optimize their hearing in that moment. With on-demand personalization, SoundSense Learn helps to increase wearer satisfaction and eliminates the need for additional office visits.  

Link to article in Hearing Review >

Would you like to try out WIDEX EVOKE in your practice?