What is real-life insights? 

If you have ever had a patient complain about how their hearing aids are set, but struggle to describe their experiences and preferences, then you understand why Widex created Real-Life Insights. With Real-Life Insights, you can access data related to your patients' use of their personal programs and SoundSense Learn. With this data, you can see what is working well for them and what isn’t, then tailor your counseling and even their hearing aids’ fine tuning to best meet their hearing needs and goals.

HOW REAL-LIFE INSIGHTS WORK

Enabled by 2.4 GHz connectivity, Real-Life Insights connects your patients' WIDEX EVOKE hearing aids  with their records in Compass™ GPS. With your patient’s consent, it uploads data about their saved hearing aid programs from their smartphones to the Widex Cloud and then to your installation of version 3.4 or later of Compass GPS. Real-Life Insights works with both programs they create manually or using the real-time machine learning AI in SoundSense Learn.

REAL-LIFE INSIGHTS DATA INCLUDES:

  • Equalizer settings
  • Left and right volume settings
  • Use of mute function
  • Environmental category
  • Frequency and length of use 
  • Whether the program was created manually or with SoundSense Learn 

USING REAL-LIFE INSIGHTS

The data in Real-Life Insights provides an objective look into patient behavior, where before you had to rely on their subjective recall. By looking at Real-Life Insights data, you can offer better advice on how they can get the most value and benefit from their hearing aids. 

Have a question? Request a call from a Widex professional.

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